Contact Support

Need help with Simple Media Encoder? We're here to assist you.

How Can We Help?

Whether you're having trouble with audio conversion, need help with video settings, or have a feature request, our support team is ready to assist you.

🔧 Technical Support

Help with installation, crashes, or technical issues

📚 Usage Questions

How to use features, best practices, and tips

🚀 Feature Requests

Suggestions for new features or improvements

🐛 Bug Reports

Report issues or unexpected behavior

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Before You Contact Us

Check Help first

Most conversion, format, and LUFS questions are covered in Help and Getting Started.

Include details

For bugs, include macOS version, app version (2.748), and the steps that reproduce the problem.